Problems with CD and DVD ROMs happen often when compared to other computer problems. First thing that could make a problem is double pressing the eject button, after double pressing CD’s or DVD’s stay inside instead of coming out. Press it once and wait a moment for it to come out. Remember to move your finger away immediately after you press it. The drive will not open immediately if it is playing some disc or reading information from it, just be patient and wait a few seconds. If there is a disc inside and it won’t play, you should check if the power supply is in the socket and in the back of the drive too.